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It’s Not a Fraud Dispute, Now What?

Fraud gets the spotlight, but many card disputes fall outside that category. With over 10 non-fraud chargeback reason codes and varying cardholder...
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Debit Card Disputes, part 1: Regulation E

Debit card transaction volume and value is increasing so it’s no surprise that your disputes are, too. Over time, the claim reasons, recovery options, and...
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APRP Core Concepts: A Study Guide (Online)

The APRP Core Concepts Study Guide is designed to reinforce fundamental concepts found on the APRP exam. The Guide is easy to read and the graphic format...
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Beyond the Hype: Unlocking AI's Power

AI is transforming payments-are you ready? Join this fast-paced, 60-minute webinar designed for payments operations professionals at community financial...
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Lunch & Learn: Transaction Tagging, part 1

In this first of a two-part series, join Matt Friend, Managing Director with JPMorgan Chase, as he outlines what transaction tagging is, then shares their...
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Lunch & Learn: Transaction Tagging, part 2

In this second and final part, we focus on the value unlocked by enriched ACH debits from transaction tagging. This session showcases the benefits for...
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Federal Reserve Bank: Business Continuity

Is Your Financial Institution Ready? - A business continuity plan is an institution's playbook for responding to unforeseen disruptions to minimize the...
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Navigating ISO 20022 Address Requirements

As ISO 20022 adoption accelerates, structured address requirements are becoming the new standard for international wires. With unstructured addresses set to...
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Swipe, Withdraw, Repeat

This micro session explores the convergence of operational failure and viral amplification, using the 2024 ATM malfunction as a case study. It delves into...
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Agentic Commerce

This presentation provides a high-level introduction to Agentic Commerce, an emerging form of e-commerce in which artificial intelligence (AI) agents can...
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Faster Payments Essentials

Faster Payments Essentials introduces the fundamentals of faster and instant payments in the U.S. payments ecosystem. It explains the differences between...
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Payments Leadership Series: Stablecoins

As digital transformation reshapes the payments landscape, leaders must stay ahead of emerging trends, evolving regulations, and new opportunities. The...
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Maintaining Your ACH Certification

Now that you have earned your ePayResources ACH Certification, watch this interactive microsession to understand our requirements for continuing education...
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Stablecoin Strategy: No One Size Fits All

Stablecoins are moving into mainstream payments-what does that mean for you? Join this 60-minute webinar built for payments operations teams at community...
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The Gold Book: Treasury Check Reclamations

Reclamations are not just for electronic federal benefit payments. Notice of Direct Debit is the process utilized by the Bureau of Fiscal Service to...
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The Life Cycle of an International Wire

Curious about what really happens when an international wire is sent? This course breaks down the full life cycle of an international wire transfer, from...
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Top Payments Audit Findings

With audit season right around the corner, there is no better way to prepare for your institution's audits than by knowing the most common findings from the...
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What You Need to Know to Become an AFPP

If you are ready to obtain your AFPP certification and distinguish yourself from the rest of the payments crowd, ePayResources is here for you! This session...
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