EPayResources Admin / Friday, February 27, 2026 / Categories: Products ODFI Onboarding and Know Your Customer ODFI Onboarding and Know Your Customer focuses on how ODFIs onboard customers for ACH origination and apply KYC practices in a way that supports risk-based decision-making. Onboarding is a defined process, and the information gathered at that stage shapes underwriting, monitoring, and oversight decisions that follow. It establishes the foundation for underwriting, monitoring, and long-term oversight. This course explains how customer onboarding intersects with ACH origination responsibilities, including understanding the origination partner’s business purpose, expected activity, authorization methods, and use of third parties. Learners examine how onboarding decisions affect exposure limits, monitoring expectations, and the ODFI’s ability to respond when activity changes or issues arise. Through applied examples and decision points, the course reinforces that KYC for ACH origination extends beyond identity verification. Effective onboarding requires aligning customer information with intended ACH use, documenting expectations, and recognizing when gaps in understanding increase downstream risk. Estimated learner time: 15•20 minutes, depending on pace and interaction with the knowledge checks. This course is designed for ACH operations staff, risk and compliance professionals, treasury management teams, and others responsible for onboarding customers and establishing ACH origination relationships at an ODFI. This course is available exclusively to members of ePayResources. Item Number - LMSM2617 Previous Article ODFI File Creation & Transmission Next Article ODFI Oversight of Third Party Relationships Print 10 Member Price$0.00Nonmember Price$0.00Image Import URL/Portals/0/Images/Default-Placeholders/Products.jpgiMIS Detail URLhttps://myepay.epayresources.org/itemdetail?iProductCode=LMSM2617