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Education, Monitoring, and Fire Drills for ACH Origination

Education, Monitoring, and Fire Drills for ACH Origination focuses on how ODFIs maintain operational readiness after origination begins. Policies, procedures, and controls lose effectiveness when staff knowledge fades, monitoring becomes routine, or response plans go untested.

This course explains how ongoing education supports consistent decision-making, how monitoring reinforces expectations established during onboarding and underwriting, and why periodic fire drills help teams respond effectively when issues arise. Learners examine how changes in origination activity, staffing, systems, or third-party relationships increase the need for refresher training and readiness testing.

Through applied examples and scenario-based discussions, the course reinforces that fire drills are not indicators of failure. They are deliberate exercises that expose gaps, clarify roles, and strengthen response coordination before real events occur. Learners also explore how education, monitoring, and preparedness work together to support timely escalation and effective risk management.

Estimated learner time: 15•20 minutes, depending on pace and interaction with the scenario. This course is designed for ACH operations staff, risk and compliance professionals, and others responsible for maintaining ongoing readiness and oversight within an ODFI’s ACH origination program.

This course is available exclusively to members of ePayResources.

Item Number - LMSM2618

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