Fraud & Disputes

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Reducing Remote Deposit Capture Fraud Losses

If your institution is experiencing an increase in check fraud - as many are - chances are some of those losses are coming through your Remote Deposit Capture (RDC) service. How can you prevent, or at least reduce, these losses? 

First, let’s consider: why the sudden increase? Conversations with member institutions on ePayResources’ Payments Answerline™ and in our Fraud Reduction Meetings lead me to believe it is not a result of deficiencies in the RDC services or platforms themselves.

There are several contributing factors, the first of which is online account opening, a widely available option among our members. Fraudsters love the anonymity provided by online or remote services because it is impossible to know with 100% certainty who submitted that application for services. Despite rigorous customer identification programs, we know fraudsters can still manage to get in the door via remote channels.

Click Read More below to see the complete blog article from Wanda Downs, SVP, Education, for more contributing factors, how to control the risk, and how ePayResources and ePayAdvisors can help.

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