Awards & Milestones

ePayResources is delighted to offer scholarships for these payments education opportunities as a membership benefit for financial institutions. It's our privilege to return value back to you, our members, with exciting programs like this!
 

The Payments Institute provides an intensive curriculum aimed at helping industry professionals achieve a higher understanding of the payments system. It's not a conference. It's a university-style program focused on continuing education and providing targeted education about the payments industry's most important topics. Awarded by ePayResources, the Keith Daniels Memorial Scholarship provides tuition, room, and board (a $2,495 value) plus a $500 travel allowance. The Keith Daniels Memorial Scholarship was established in 2005 in memory of the former Board member known for his commitment to customer service and financial education.

The scholarship application is made available to financial institution members in May of each year.  To be eligible, all nominees must be employed by an ePayResources member financial institution in good standing. Selection of the scholarship winners will be made by an impartial blue-ribbon panel of Accredited ACH Professionals (AAPs) selected from the ePayResources membership. 

2024 APPLICATION - APPLY NOW!

Payments University Scholarships

Payments University is designed to help our members achieve a higher understanding of payments, regardless of their level of experience. Our graduates leave with valuable knowledge, tips, and tools that they can apply in their organizations.

ePayResources awards one scholarship to each of the in-person Payments University locations and also one for our virtual Payments University (when applicable).  The in-person scholarship includes registration and up to $400 for travel-related expenses (a $995 total value). The scholarship for our virtual event includes registration only (a $495 total value). 

Scholarship applications are available to financial institution members in June of each year.  To be eligible, all nominees must be employed by ePayResources member financial institutions in good standing. Qualified scholarship recipients work directly with electronic payments and have a demonstrated commitment to expanding their payments knowledge. Selection of our scholarship winners will be made by an impartial panel of Accredited ACH Professionals selected from the ePayResources membership.

2024 APPLICATION - APPLY NOW!

Payments Awards

ePayResources' Richard R. Oliver Leadership in Payments Award is presented annually at our ePayConnect conference. Named for its first recipient Rich Oliver, the former Executive Vice President of the Federal Reserve Bank, the award mirrors our recognition of Rich who was recognized by ePayResources as an innovative payments leader who led the Federal Reserve Bank in providing efficient and reliable Automated Clearing House services, as well as advancing the payments industry over many years through the partnerships he created with Nacha.

Recipients of this award are individuals from ePayResources member organizations, or the organizations as a whole, demonstrating exemplary leadership in the innovation, implementation, and promotion of electronic payments.

Submissions may also be considered for ePayResources' Innovation in Payments Award, which is awarded periodically.  This award recognizes an individual, organization, or team that has demonstrated significant achievement in developing or implementing innovative payments solutions, tools, or resources that facilitate industry adoption of emerging payments solutions.

The nomination form is open annually from December to February. 

Nominate a Leader!

Fraud & Disputes

Krebs On Security

Brian Krebs worked as a reporter for The Washington Post from 1995 to 2009, authoring more than 1,300 blog posts for the Security Fix blog, as well as hundreds of stories for washingtonpost.com and The Washington Post newspaper, including eight front-page stories in the dead-tree edition and a Post Magazine cover piece on botnet operators. In 2014, he was profiled in The New York Times, Business Week, NPR’s Terry Gross, and by Poynter.org. More recently, he was invited to an “Ask Me Anything” discussion on Reddit about investigative reporting.

Audit & Compliance

FDIC Guidance on Payment Processor Relationships

The FDIC is issuing the attached guidance that describes potential risks associated with relationships with entities that process payments for telemarketers and other merchant clients. These types of relationships pose a higher risk and require additional due diligence and close monitoring. This guidance outlines risk management principles for this type of higher-risk activity. 

Audit & Compliance

FDIC Banker Resource Center - Examination Processes and Procedures

The FDIC examines banks using a risk-focused approach to assess safety and soundness and consumer protection, Community Reinvestment Act (CRA) performance, and adherence to laws and regulations. This process balances evaluating a bank’s condition at a certain point in time with assessing risk management and consumer protection processes for all phases of the economic cycle, including the ability to respond to changing market conditions.

Examinations are a key component of the supervisory process and help maintain stability and public confidence in the nation's financial system. By identifying and understanding the cause and severity of problems at individual banks and identifying emerging risks in the financial-services industry, the FDIC is able to develop effective corrective measures for individual banks, and broader supervisory strategies for the industry.

Products Fraud & Disputes

10 Ways I Can Hack You Using Email

Everyone knows email is one of the most common methods for hackers to compromise users and environments!

This presentation covers 10 of the most interesting methods of how it can be done, beyond the regular attacks (e.g. phishing, file attachments, etc.) that most people know about. It includes several video demos, including one by world famous hacker Kevin Mitnick.

Attendees will be surprised and wowed by the innovative attacks and just how easy they are to accomplish.

Please note that on-demand courses remain available for 90 calendar days after your registration is processed. Unlimited viewing is allowed within the 90-day period. Once the 90 days have passed, ePayU subscribers accessing Subscriber Content can simply re-register for the course at no charge and begin it again. If you are accessing Premium Content or are not an ePayU subscriber, you must pay an additional registration fee to access a course again after the original 90-day period.

APRP Credits: Up to 1.4

Item Number - LMSR0006

Products Audit & Compliance

Beyond Marijuana Banking: Regulator Expectations

Acing your next BSA examination may hinge upon your ability to accurately and effectively define your position on cannabis banking. As the title suggests, regulator expectations have evolved beyond marijuana to include hemp and CBD.

During this on demand recording, we talk through how the regulators are approaching the cannabis banking component of your BSA function and give you the tips and tools you need to pass your BSA exam with flying colors.

Please note that on-demand courses remain available for 90 calendar days after your registration is processed. Unlimited viewing is allowed within the 90-day period. Once the 90 days have passed, ePayU subscribers accessing Subscriber Content can simply re-register for the course at no charge and begin it again. If you are accessing Premium Content or are not an ePayU subscriber, you must pay an additional registration fee to access a course again after the original 90-day period.

AAP/APRP Credits: Up to 1.5

Item Number - LMSR0012

Products Fraud & Disputes

Elder Abuse Awareness

Elder abuse is a growing problem across our country, so much so the United Nations recognized June 15th as World Elder Abuse Awareness Day in 2011. Elder abuse comes in many forms, including financial exploitation. The National Center on Elder Abuse (NCEA) studies show financial abuse to be one of the more prevalent types of elder abuse.

Join ePayResources and Jeb Saunders as he shares information on his roles as NC Special Deputy Attorney General, Consumer Protection Division - Elder Fraud Unit. In his position, Jeb works to assist senior citizens who have been victimized by fraud and he does outreach to financial institutions and other groups and agencies involved in combatting elder fraud. He also serves as an enforcement attorney, bringing civil actions against businesses and individuals engaged in unfair and deceptive trade practices.

Please note that on-demand courses remain available for 90 calendar days after your registration is processed. Unlimited viewing is allowed within the 90-day period. Once the 90 days have passed, ePayU subscribers accessing Subscriber Content can simply re-register for the course at no charge and begin it again. If you are accessing Premium Content or are not an ePayU subscriber, you must pay an additional registration fee to access a course again after the original 90-day period.

AAP/APRP: Up to 1.2

Item Number - LMSR1013

Products Fraud & Disputes

Fighting Synthetic Identity Fraud with the FRB Part 1

Which customer is real and which is synthetic? Synthetic identity fraud is a growing problem, with the industry struggling to even identify, let alone mitigate, this type of fraud. A lack of general awareness, differing definitions, and inconsistent reporting methods contribute to this challenge. Over the past two years, the Federal Reserve has focused on increasing industry awareness of this issue and leading collaborative efforts to improve detection and mitigation, including a recent effort to develop a clear and common definition for synthetic identity fraud. Join the Federal Reserve's Staci Shatsoff to learn more about this complex type of fraud and potential mitigation strategies.

Please note that on-demand courses remain available for 90 calendar days after your registration is processed. Unlimited viewing is allowed within the 90-day period. Once the 90 days have passed, ePayU subscribers accessing Subscriber Content can simply re-register for the course at no charge and begin it again. If you are accessing Premium Content or are not an ePayU subscriber, you must pay an additional registration fee to access a course again after the original 90-day period.

AAP/APRP: Up to 0.8

Item Number - LMSR1023

Member Milestones

As ePayResources approaches its 50th anniversary in 2024, we want to focus on celebrating YOU, our members, without whom ePayResources would not exist!



Bank of Tampa - Members Since 1976

"The Bank of Tampa has been a proud member of ePayResources for many years. We value their partnership as a trusted resource for payments, as well as providing excellent services such as Risk Assessments and Audits. Congratulations on your 50th Anniversary!"
- Kristen Feazell, Marketing Manager

Crews Bank & Trust - Members Since 1975

"I can always count on the members at ePayResources to assist me when I run into a roadblock. Its comforting to know that I have somewhere to reach out to when I need to bounce a situation off of someone else."
- Krystle Bucci, Customer Support Operations Director

Citizens Bank, N.A. - Members Since 1978

"Having access to ePayResources, whether it is through the Member Community Digest or making a phone call to their support center, has been very beneficial to me and my job duties. Thank you, ePayResources, for all you do to support Financial Services!"
- Valarie Moon, VP Operations/IT

City Bank - Members Since 1977

"I have been with City Bank for 27 years and have never had a bad experience being an ePayResources member. I even received my ACH certification through them many years ago. The staff is very friendly and knowledgeable."
- Christina Rodriguez, SVP-Director of Deposit Operations

First National Bank of Ballinger - Members Since 1977

"ePayResources has been an invaluable resource for us over our 40 year membership and we especially enjoy the Connections Member Community forum where we can share common issues and exchange information. We find their associates to be very knowledgeable and extremely professional. We could all learn something from how they conduct their operations!"
- Cathy Elliott, Vice President
 

First Bank Southwest - Members Since 1976

"The benefits of being an ePayResources member includes adequate ACH education and fraud mitigation tools. In today's digital banking world, we need a resource we can rely on for answers regarding ACH rules and compliance. ePayResources communicates effectively to ensure we are up to date with market trends. Their commitment to their members provides a positive overall experience."
- Annette Asencio, SVP, Bank Operations Mgr, BSA Officer
 

United Southern Bank - Members Since 1975

"I have been in my current position for 2 years and just found out about ePayResources. I have called the Payments Answerline almost everyday with questions and I have found that everyone is so helpful and very knowledgeable. I am so relieved to know that I have this resource at my fingertips."  
- Lois Comstock, Operations Officer
 

First National Bank Texas - Members Since 1975

"ePayResources' Payments Answerline has been a lifesaver. We appreciate all of the help, support and training we have had the opportunity of receiving throughout the years."
- Jessica Lewis, Director of Deposit & Risk Operations, SVP

 

Bank of The James - Members Since 1976

"We greatly value our relationship with ePayResources. Their payments knowledge and expertise are exceptional, and I know when I call the Payments Answerline I’m going to get superior advice. Additionally, ePayResources' AAP preparation series is the reason I passed my exam. They provided everything I needed for success, and I will always be thankful for that!"
- Amanda Schmitt, Vice President & Operations Manager, AAP

First State Bank of Burnet - Members Since 1979

"We are very proud to be a member of ePayResources for over 40 years. Our partnership with ePayResources has been and continues to be a valuable resource for our bank."
- Mark Few, Senior Vice President