Awards & Milestones

ePayResources is delighted to offer scholarships for these payments education opportunities as a membership benefit for financial institutions. It's our privilege to return value back to you, our members, with exciting programs like this!
 

The Payments Institute provides an intensive curriculum aimed at helping industry professionals achieve a higher understanding of the payments system. It's not a conference. It's a university-style program focused on continuing education and providing targeted education about the payments industry's most important topics. Awarded by ePayResources, the Keith Daniels Memorial Scholarship provides tuition, room, and board (a $2,495 value) plus a $500 travel allowance. The Keith Daniels Memorial Scholarship was established in 2005 in memory of the former Board member known for his commitment to customer service and financial education.

The scholarship application is made available to financial institution members in May of each year.  To be eligible, all nominees must be employed by an ePayResources member financial institution in good standing. Selection of the scholarship winners will be made by an impartial blue-ribbon panel of Accredited ACH Professionals (AAPs) selected from the ePayResources membership. 

2024 APPLICATION - APPLY NOW!

Payments University Scholarships

Payments University is designed to help our members achieve a higher understanding of payments, regardless of their level of experience. Our graduates leave with valuable knowledge, tips, and tools that they can apply in their organizations.

ePayResources awards one scholarship to each of the in-person Payments University locations and also one for our virtual Payments University (when applicable).  The in-person scholarship includes registration and up to $400 for travel-related expenses (a $995 total value). The scholarship for our virtual event includes registration only (a $495 total value). 

Scholarship applications are available to financial institution members in June of each year.  To be eligible, all nominees must be employed by ePayResources member financial institutions in good standing. Qualified scholarship recipients work directly with electronic payments and have a demonstrated commitment to expanding their payments knowledge. Selection of our scholarship winners will be made by an impartial panel of Accredited ACH Professionals selected from the ePayResources membership.

2024 APPLICATION - APPLY NOW!

Payments Awards

ePayResources' Richard R. Oliver Leadership in Payments Award is presented annually at our ePayConnect conference. Named for its first recipient Rich Oliver, the former Executive Vice President of the Federal Reserve Bank, the award mirrors our recognition of Rich who was recognized by ePayResources as an innovative payments leader who led the Federal Reserve Bank in providing efficient and reliable Automated Clearing House services, as well as advancing the payments industry over many years through the partnerships he created with Nacha.

Recipients of this award are individuals from ePayResources member organizations, or the organizations as a whole, demonstrating exemplary leadership in the innovation, implementation, and promotion of electronic payments.

Submissions may also be considered for ePayResources' Innovation in Payments Award, which is awarded periodically.  This award recognizes an individual, organization, or team that has demonstrated significant achievement in developing or implementing innovative payments solutions, tools, or resources that facilitate industry adoption of emerging payments solutions.

The nomination form is open annually from December to February. 

Nominate a Leader!

Audit & Compliance Resource Center

Legal Information Service

Exclusive to ePayResources Members!

Our Legal Information Service enables our members to receive legal information on a matter of interest without charge! This program is offered in conjunction with Jeffrey D. Dunn of the Texas-based law firm of Munsch Hardt Kopf & Harr, PC. 

Products Rules & Regulations

ACH Risk Assessment Workbook - Online Code

The ACH Risk Assessment Workbook is designed to assist Financial Institutions (FI), both RDFIs and ODFIs, in addressing its ACH risk. Content of the Workbook includes risk obligations as defined in the OCC Bulletin 2006- 39-ACH Risk Management Guidance and the FFIEC Retail Payment Systems IT Examination Handbook and current Nacha Rules. By answering Yes, No or Not Applicable, this workbook will identify strengths and weaknesses in your existing ACH risk management program. Individual chapters address System and Controls, Credit Risk, High-Risk Activities, Compliance Risk, Third-Party Service Providers and Nacha Risk Management, Operational and Transaction Risk, and Information Technology Risk.

EPCOR's ACH Risk Assessment Workbook guides you in evaluating the FI's ACH risks by asking thought provoking questions about its current ACH policies, procedures and processes. User-friendly worksheet questions are easily answered and include room for comments, to assist in developing a comprehensive ACH risk management program for your FI. Compliance officers, audit personnel and operations staff will find the Workbook a valuable tool.

Date Published: Q1 2025
Update Cycle: Annual
Format: Web Based
Audience: Audit, Compliance, Risk Management
Delivery Method: Email
Item Number: 662
Access Term Period: End of Purchase Year
Products Audit & Compliance

ACH Risk Management Handbook - 8th Edition

ACH participants must take action to control risk in any payment system - including ACH. This edition explains the types of ACH payments risk, assesses the operational implications and provides best practices for developing an effective risk management program. In addition, case studies are included in each chapter to offer realistic examples to assist you in evaluating and implementing your risk control program.

Date Published: Q4 2023
Update Cycle: As Needed
Format: Print
Audience: ACH Operations, Compliance
Delivery Method: Mail
Item Number: 414
Products Rules & Regulations

APRP Publication Kit

The Accredited Payments Risk Professional (APRP) demonstrates that you, or your employees have mastered the complexities of Risk Management for ACH, Check, Wire, Debit/ Credit/ Prepaid Cards, and emerging and alternative payments. To assist you in preparing for the APRP examination, administered once in the spring each year, the following recommended texts are offered:

Available materials begin shipping Mid-March

  • ACH Risk Management Handbook
  • APRP Flashcards - Electronic
  • RiskPro - Electronic (Sent when access opens, ETA April)
Date Published: Q1 2025
Update Cycle: Annual

Item Number - APRP PWR

Products Audit & Compliance

Remote Deposit Capture Risk Assessment Workbook -Online Code

The RDC Risk Assessment Workbook is a comprehensive, easy-to-use tool designed to assist Financial Institutions in addressing its remote deposit capture risk. The Workbook content mirrors the FFIEC Remote Deposit Capture Risk Management Guidance. The Remote Deposit Capture Risk Assessment Workbook guides you in completing the step-by-step risk assessment questions.

The user-friendly Excel worksheet questions are easily answered Yes, No, or Not Applicable and include room for comments, to assist you in developing a comprehensive RDC risk management program. Operations staff, risk managers, compliance officers as well as audit personnel will find this workbook a useful tool.

Date Published: Q1 2025
Update Cycle: Annual
Format: Web Based
Audience: Audit, Compliance, Risk Management
Delivery Method: Email
Item Number: 515
Access Term Period: End of Purchase Year

Member Milestones

As ePayResources approaches its 50th anniversary in 2024, we want to focus on celebrating YOU, our members, without whom ePayResources would not exist!



Bank of Tampa - Members Since 1976

"The Bank of Tampa has been a proud member of ePayResources for many years. We value their partnership as a trusted resource for payments, as well as providing excellent services such as Risk Assessments and Audits. Congratulations on your 50th Anniversary!"
- Kristen Feazell, Marketing Manager

Crews Bank & Trust - Members Since 1975

"I can always count on the members at ePayResources to assist me when I run into a roadblock. Its comforting to know that I have somewhere to reach out to when I need to bounce a situation off of someone else."
- Krystle Bucci, Customer Support Operations Director

Citizens Bank, N.A. - Members Since 1978

"Having access to ePayResources, whether it is through the Member Community Digest or making a phone call to their support center, has been very beneficial to me and my job duties. Thank you, ePayResources, for all you do to support Financial Services!"
- Valarie Moon, VP Operations/IT

City Bank - Members Since 1977

"I have been with City Bank for 27 years and have never had a bad experience being an ePayResources member. I even received my ACH certification through them many years ago. The staff is very friendly and knowledgeable."
- Christina Rodriguez, SVP-Director of Deposit Operations

First National Bank of Ballinger - Members Since 1977

"ePayResources has been an invaluable resource for us over our 40 year membership and we especially enjoy the Connections Member Community forum where we can share common issues and exchange information. We find their associates to be very knowledgeable and extremely professional. We could all learn something from how they conduct their operations!"
- Cathy Elliott, Vice President
 

First Bank Southwest - Members Since 1976

"The benefits of being an ePayResources member includes adequate ACH education and fraud mitigation tools. In today's digital banking world, we need a resource we can rely on for answers regarding ACH rules and compliance. ePayResources communicates effectively to ensure we are up to date with market trends. Their commitment to their members provides a positive overall experience."
- Annette Asencio, SVP, Bank Operations Mgr, BSA Officer
 

United Southern Bank - Members Since 1975

"I have been in my current position for 2 years and just found out about ePayResources. I have called the Payments Answerline almost everyday with questions and I have found that everyone is so helpful and very knowledgeable. I am so relieved to know that I have this resource at my fingertips."  
- Lois Comstock, Operations Officer
 

First National Bank Texas - Members Since 1975

"ePayResources' Payments Answerline has been a lifesaver. We appreciate all of the help, support and training we have had the opportunity of receiving throughout the years."
- Jessica Lewis, Director of Deposit & Risk Operations, SVP

 

Bank of The James - Members Since 1976

"We greatly value our relationship with ePayResources. Their payments knowledge and expertise are exceptional, and I know when I call the Payments Answerline I’m going to get superior advice. Additionally, ePayResources' AAP preparation series is the reason I passed my exam. They provided everything I needed for success, and I will always be thankful for that!"
- Amanda Schmitt, Vice President & Operations Manager, AAP

First State Bank of Burnet - Members Since 1979

"We are very proud to be a member of ePayResources for over 40 years. Our partnership with ePayResources has been and continues to be a valuable resource for our bank."
- Mark Few, Senior Vice President