Awards & Milestones

ePayResources is delighted to offer scholarships for these payments education opportunities as a membership benefit for financial institutions. It's our privilege to return value back to you, our members, with exciting programs like this!
 

The Payments Institute provides an intensive curriculum aimed at helping industry professionals achieve a higher understanding of the payments system. It's not a conference. It's a university-style program focused on continuing education and providing targeted education about the payments industry's most important topics. Awarded by ePayResources, the Keith Daniels Memorial Scholarship provides tuition, room, and board (a $2,495 value) plus a $500 travel allowance. The Keith Daniels Memorial Scholarship was established in 2005 in memory of the former Board member known for his commitment to customer service and financial education.

The scholarship application is made available to financial institution members in May of each year.  To be eligible, all nominees must be employed by an ePayResources member financial institution in good standing. Selection of the scholarship winners will be made by an impartial blue-ribbon panel of Accredited ACH Professionals (AAPs) selected from the ePayResources membership. 

2024 APPLICATION - APPLY NOW!

Payments University Scholarships

Payments University is designed to help our members achieve a higher understanding of payments, regardless of their level of experience. Our graduates leave with valuable knowledge, tips, and tools that they can apply in their organizations.

ePayResources awards one scholarship to each of the in-person Payments University locations and also one for our virtual Payments University (when applicable).  The in-person scholarship includes registration and up to $400 for travel-related expenses (a $995 total value). The scholarship for our virtual event includes registration only (a $495 total value). 

Scholarship applications are available to financial institution members in June of each year.  To be eligible, all nominees must be employed by ePayResources member financial institutions in good standing. Qualified scholarship recipients work directly with electronic payments and have a demonstrated commitment to expanding their payments knowledge. Selection of our scholarship winners will be made by an impartial panel of Accredited ACH Professionals selected from the ePayResources membership.

2024 APPLICATION - APPLY NOW!

Payments Awards

ePayResources' Richard R. Oliver Leadership in Payments Award is presented annually at our ePayConnect conference. Named for its first recipient Rich Oliver, the former Executive Vice President of the Federal Reserve Bank, the award mirrors our recognition of Rich who was recognized by ePayResources as an innovative payments leader who led the Federal Reserve Bank in providing efficient and reliable Automated Clearing House services, as well as advancing the payments industry over many years through the partnerships he created with Nacha.

Recipients of this award are individuals from ePayResources member organizations, or the organizations as a whole, demonstrating exemplary leadership in the innovation, implementation, and promotion of electronic payments.

Submissions may also be considered for ePayResources' Innovation in Payments Award, which is awarded periodically.  This award recognizes an individual, organization, or team that has demonstrated significant achievement in developing or implementing innovative payments solutions, tools, or resources that facilitate industry adoption of emerging payments solutions.

The nomination form is open annually from December to February. 

Nominate a Leader!

Events

2025 NCP Power Package Series 2

Are you committed to taking the NCP exam this year? The Aspiring NCP Power Package is your best value for thorough preparation! This package includes education and study materials to help you achieve certification, including:

  • ePayResources NCP Webinar Series Binder
  • CheckPro
  • Check Quick Reference Cards
  • Check and Image Flashcards
  • ECCHO Rules Book
  • NCP Webinar Series
  • NCP Review
Achieving the National Check Professional (NCP) accreditation demonstrates your commitment to payments excellence and boosts your profile within the industry by recognizing your knowledge of check payments and risk management. The NCP designation recognizes you as a leader in your field, strengthens your professional credibility, demonstrates your commitment to accountholder service, and shows your understanding of today's industry trends.

Please see the "Other Info" tab for details and a schedule of events.
 
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Tags: Check, NCP
Fraud & Disputes

Treasury Check Verification System

Issue information for U.S. Treasury checks can be verified provided that the financial institution has a valid routing transit number, check number and check amount. Treasury checks that are older than 13-months old will not be available in this application. These checks should not be cashed by your institution since they are no longer valid after one year. Please inform the payee to contact the issuing agency for additional information.

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Tags: Check, Treasury Management, Government Payments, treasury
Products Rules & Regulations

Check/RDC Quick Reference Cards (Electronic)

This handy set of cards has been updated to incorporate recent Regulation CC increases to the next day availability amount and large dollar hold limit, as well as the new unauthorized RCC time frame. The included RDC Indemnity Claim procedures have also been updated.

Ensure your staff always has need-to-know check and Remote Deposit Capture (RDC) information within fingertip reach and stands ready to handle difficult exception items such as altered, counterfeit and forged checks.

Key topics covered include Check 21 expedited recredit provisions, exception holds, return reason codes, commonly used FRB adjustment information, RDC risk management tips, RDC duplicate resolution and how to handle an RDC Indemnity Claim.

Date Published: Q1 2025
Update Cycle: Annual
Format: Web Based
Audience: NCP Candidates, Frontline Staff, Operations
Delivery Method: Email
Item Number: 654E
Access Term Period: End of Purchase Year
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Tags: Check, Tools
Products Rules & Regulations

AgreementsNow! Remote Deposit Capture Agreement

Updated to include expanded security language! A strong legal agreement is as critical to your RDC success as any other component of this popular service. This is a customizable Microsoft Word document that addresses the core terms and conditions between FI and customer. The agreement covers RDC using Check 21 capabilities, and when combined with our ACH Origination Agreement, covers the use of RDC with the ACH Network.

Date Published: Q2 2023
Update Cycle: Biennial
Format: Digital Document
Audience: Treasury Management, Payment Operations, Compliance
Delivery Method: Link via Order Confirmation Email
Item Number: 521
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Tags: Check, RDC, Agreements
Products Rules & Regulations

Check Adjustments

There are distinct advantages, and potential for customer impact, to each method used to send a check back to the Bank of First Deposit, i.e., a return versus an adjustment. This session discusses the Paying Bank's legal right to return a check within very strict deadlines compared to a more forgiving time frame for check adjustment. With a focus on check adjustments, we will discuss reasons why the adjustment process may be the smartest course of action; the most common check adjustments used; definitions of adjustment types and their associated time frames; and where the warranties may be found to make one's case for the adjustment claim and the statute of limitations for the claim. We will also share the process of making a demand letter in instances where an adjustment claim is not available. If you want to learn why an adjustment is sometimes the better option to minimize customer impact, this session is for you!

Please note that on-demand courses remain available for 90 calendar days after your registration is processed. Unlimited viewing is allowed within the 90-day period. Once the 90 days have passed, ePayU subscribers accessing Subscriber Content can simply re-register for the course at no charge and begin it again. If you are accessing Premium Content or are not an ePayU subscriber, you must pay an additional registration fee to access a course again after the original 90-day period.

AAP/APRP/NCP Credits: Up to 1.8

Item Number - LMSR1011

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Tags: Check, Rules, Continuing Education
Products Rules & Regulations

Check Returns

There are distinct advantages - and potential for customer impact - to each method used to send a check back to the Bank of First Deposit, i.e., a return versus an adjustment. This session discusses the Paying Bank's legal right to return a check within very strict deadlines compared to a more forgiving time frame for check adjustment. With a focus on returns, we step through the most common check return reasons and any associated documentation the Paying Bank should obtain prior to return. Check law addressing return timing and liability will be examined as well. Come learn the appropriate use of the most common check return reasons and how to find the most expeditious path back to the BOFD by using data in the image cash letter file!

Please note that on-demand courses remain available for 90 calendar days after your registration is processed. Unlimited viewing is allowed within the 90-day period. Once the 90 days have passed, ePayU subscribers accessing Subscriber Content can simply re-register for the course at no charge and begin it again. If you are accessing Premium Content or are not an ePayU subscriber, you must pay an additional registration fee to access a course again after the original 90-day period.

AAP/APRP/NCP Credits: Up to 1.8

Item Number - LMSR1010

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Tags: Check, Rules, Continuing Education

Member Milestones

As ePayResources approaches its 50th anniversary in 2024, we want to focus on celebrating YOU, our members, without whom ePayResources would not exist!



Bank of Tampa - Members Since 1976

"The Bank of Tampa has been a proud member of ePayResources for many years. We value their partnership as a trusted resource for payments, as well as providing excellent services such as Risk Assessments and Audits. Congratulations on your 50th Anniversary!"
- Kristen Feazell, Marketing Manager

Crews Bank & Trust - Members Since 1975

"I can always count on the members at ePayResources to assist me when I run into a roadblock. Its comforting to know that I have somewhere to reach out to when I need to bounce a situation off of someone else."
- Krystle Bucci, Customer Support Operations Director

Citizens Bank, N.A. - Members Since 1978

"Having access to ePayResources, whether it is through the Member Community Digest or making a phone call to their support center, has been very beneficial to me and my job duties. Thank you, ePayResources, for all you do to support Financial Services!"
- Valarie Moon, VP Operations/IT

City Bank - Members Since 1977

"I have been with City Bank for 27 years and have never had a bad experience being an ePayResources member. I even received my ACH certification through them many years ago. The staff is very friendly and knowledgeable."
- Christina Rodriguez, SVP-Director of Deposit Operations

First National Bank of Ballinger - Members Since 1977

"ePayResources has been an invaluable resource for us over our 40 year membership and we especially enjoy the Connections Member Community forum where we can share common issues and exchange information. We find their associates to be very knowledgeable and extremely professional. We could all learn something from how they conduct their operations!"
- Cathy Elliott, Vice President
 

First Bank Southwest - Members Since 1976

"The benefits of being an ePayResources member includes adequate ACH education and fraud mitigation tools. In today's digital banking world, we need a resource we can rely on for answers regarding ACH rules and compliance. ePayResources communicates effectively to ensure we are up to date with market trends. Their commitment to their members provides a positive overall experience."
- Annette Asencio, SVP, Bank Operations Mgr, BSA Officer
 

United Southern Bank - Members Since 1975

"I have been in my current position for 2 years and just found out about ePayResources. I have called the Payments Answerline almost everyday with questions and I have found that everyone is so helpful and very knowledgeable. I am so relieved to know that I have this resource at my fingertips."  
- Lois Comstock, Operations Officer
 

First National Bank Texas - Members Since 1975

"ePayResources' Payments Answerline has been a lifesaver. We appreciate all of the help, support and training we have had the opportunity of receiving throughout the years."
- Jessica Lewis, Director of Deposit & Risk Operations, SVP
 

Bank of The James - Members Since 1976

"We greatly value our relationship with ePayResources. Their payments knowledge and expertise are exceptional, and I know when I call the Payments Answerline I’m going to get superior advice. Additionally, ePayResources' AAP preparation series is the reason I passed my exam. They provided everything I needed for success, and I will always be thankful for that!"
- Amanda Schmitt, Vice President & Operations Manager, AAP

First State Bank of Burnet - Members Since 1979

"We are very proud to be a member of ePayResources for over 40 years. Our partnership with ePayResources has been and continues to be a valuable resource for our bank."
- Mark Few, Senior Vice President

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