Awards & Milestones

ePayResources is delighted to offer scholarships for these payments education opportunities as a membership benefit for financial institutions. It's our privilege to return value back to you, our members, with exciting programs like this!
 

The Payments Institute provides an intensive curriculum aimed at helping industry professionals achieve a higher understanding of the payments system. It's not a conference. It's a university-style program focused on continuing education and providing targeted education about the payments industry's most important topics. Awarded by ePayResources, the Keith Daniels Memorial Scholarship provides tuition, room, and board (a $2,495 value) plus a $500 travel allowance. The Keith Daniels Memorial Scholarship was established in 2005 in memory of the former Board member known for his commitment to customer service and financial education.

The scholarship application is made available to financial institution members in May of each year.  To be eligible, all nominees must be employed by an ePayResources member financial institution in good standing. Selection of the scholarship winners will be made by an impartial blue-ribbon panel of Accredited ACH Professionals (AAPs) selected from the ePayResources membership. 

2024 APPLICATION - APPLY NOW!

Payments University Scholarships

Payments University is designed to help our members achieve a higher understanding of payments, regardless of their level of experience. Our graduates leave with valuable knowledge, tips, and tools that they can apply in their organizations.

ePayResources awards one scholarship to each of the in-person Payments University locations and also one for our virtual Payments University (when applicable).  The in-person scholarship includes registration and up to $400 for travel-related expenses (a $995 total value). The scholarship for our virtual event includes registration only (a $495 total value). 

Scholarship applications are available to financial institution members in June of each year.  To be eligible, all nominees must be employed by ePayResources member financial institutions in good standing. Qualified scholarship recipients work directly with electronic payments and have a demonstrated commitment to expanding their payments knowledge. Selection of our scholarship winners will be made by an impartial panel of Accredited ACH Professionals selected from the ePayResources membership.

2024 APPLICATION - APPLY NOW!

Payments Awards

ePayResources' Richard R. Oliver Leadership in Payments Award is presented annually at our ePayConnect conference. Named for its first recipient Rich Oliver, the former Executive Vice President of the Federal Reserve Bank, the award mirrors our recognition of Rich who was recognized by ePayResources as an innovative payments leader who led the Federal Reserve Bank in providing efficient and reliable Automated Clearing House services, as well as advancing the payments industry over many years through the partnerships he created with Nacha.

Recipients of this award are individuals from ePayResources member organizations, or the organizations as a whole, demonstrating exemplary leadership in the innovation, implementation, and promotion of electronic payments.

Submissions may also be considered for ePayResources' Innovation in Payments Award, which is awarded periodically.  This award recognizes an individual, organization, or team that has demonstrated significant achievement in developing or implementing innovative payments solutions, tools, or resources that facilitate industry adoption of emerging payments solutions.

The nomination form is open annually from December to February. 

Nominate a Leader!

Products

Fraud Spotting Certificate Program

Are you winning the game of two truths and a lie? You play it every day and may not even know it! With Traci Brown's Fraud Spotting Certificate program, you can win the game across the teller line, in your loan department, and help your team drastically improve your bottom line by detecting fraud before it happens. ePayResources has partnered with Traci Brown, renowned Body Language Expert, Certified Speaking Professional, and fraud podcaster, to bring you this program on fraud detection. In this 21-day online certificate program, you will uncover the secrets to detecting lies, fraud, and identity theft that happens right before your eyes! Certificate candidates receive access to 21 training videos; Traci's e-book, How to Detect Lies, Fraud, and Identity Theft, and worksheets that include a summary of important points to reinforce learning.

After viewing the videos and answering a single question for each video, candidates are granted access to the final exam to earn the Fraud Spotting Certificate of Completion. Candidates have 90 days from purchase date to complete the program and pass the final exam. Candidates will be given two opportunities to pass the exam and must earn a passing score of 80 or higher.

The 21 training videos are approximately 64 minutes in length and are eligible for 1.28 APRP continuing education credits. Time to complete the final exam will vary per candidate, but candidates should allow 1.5 to 2 hours to complete the exam. The exam consists of a combination of multiple choice, question and answer, and short essay-type answers, and requires a passing score of 80 or above. Candidates are giving two opportunities to pass the exam.

Item Number - FRDCERT2201

Read more
Tags: Fraud, Certificate, on-demand, ePayU
Products Rules & Regulations

Introduction to Cards Certificate Program

Program Overview

The ePayResources Introduction to Cards Certificate Program is a basic course of study that teaches you the fundamentals of cards. This self-paced series provides you with a foundational understanding of debit and credit cards with a focus on issuing.

This introductory level program is ideal for anyone new to your organization or to the card industry.

Program Details

The course consists of six online training modules covering multiple debit and credit card topics. If you complete the modules within six months and pass the exam (with a score of 80 or higher), you receive a Certificate of Completion.

The six months starts the month in which registration is processed. For example, a candidate who registers on January 15th has until July 14th to complete all required courses.

Modules:

  • Introduction to Cards
  • Card Legal & Compliance Framework
  • Program Management
  • Marketing and Issuing
  • Disputes & Exceptions
  • Card Fraud

Who should enroll:
  • Anyone new to your organization
  • Anyone who works with cards

Certificate Examination

The 25-question exam must be taken in a one-hour period. Exam questions are a combination of multiple choice, matching, and true/false. It is not an open-book exam; candidates are on their honor to answer questions based on their knowledge gained from the training program. A pass/fail result is supplied to you at the completion of the exam, and a personalized Certificate of Completion will be sent to candidates who earn a passing score of 80 or higher. Candidates will be allowed two opportunities to pass the exam. Let's Get Started!

Program includes:

  • Access to all required modules
  • Card Certificate Exam

Program cost:
  • Members: $495 per person
  • Non-members: $995 per person

Item Number - CRDCERT2201

Read more
Tags: Card, Continuing Education, Certificate, Certification

Member Milestones

As ePayResources approaches its 50th anniversary in 2024, we want to focus on celebrating YOU, our members, without whom ePayResources would not exist!



Bank of Tampa - Members Since 1976

"The Bank of Tampa has been a proud member of ePayResources for many years. We value their partnership as a trusted resource for payments, as well as providing excellent services such as Risk Assessments and Audits. Congratulations on your 50th Anniversary!"
- Kristen Feazell, Marketing Manager

Crews Bank & Trust - Members Since 1975

"I can always count on the members at ePayResources to assist me when I run into a roadblock. Its comforting to know that I have somewhere to reach out to when I need to bounce a situation off of someone else."
- Krystle Bucci, Customer Support Operations Director

Citizens Bank, N.A. - Members Since 1978

"Having access to ePayResources, whether it is through the Member Community Digest or making a phone call to their support center, has been very beneficial to me and my job duties. Thank you, ePayResources, for all you do to support Financial Services!"
- Valarie Moon, VP Operations/IT

City Bank - Members Since 1977

"I have been with City Bank for 27 years and have never had a bad experience being an ePayResources member. I even received my ACH certification through them many years ago. The staff is very friendly and knowledgeable."
- Christina Rodriguez, SVP-Director of Deposit Operations

First National Bank of Ballinger - Members Since 1977

"ePayResources has been an invaluable resource for us over our 40 year membership and we especially enjoy the Connections Member Community forum where we can share common issues and exchange information. We find their associates to be very knowledgeable and extremely professional. We could all learn something from how they conduct their operations!"
- Cathy Elliott, Vice President
 

First Bank Southwest - Members Since 1976

"The benefits of being an ePayResources member includes adequate ACH education and fraud mitigation tools. In today's digital banking world, we need a resource we can rely on for answers regarding ACH rules and compliance. ePayResources communicates effectively to ensure we are up to date with market trends. Their commitment to their members provides a positive overall experience."
- Annette Asencio, SVP, Bank Operations Mgr, BSA Officer
 

United Southern Bank - Members Since 1975

"I have been in my current position for 2 years and just found out about ePayResources. I have called the Payments Answerline almost everyday with questions and I have found that everyone is so helpful and very knowledgeable. I am so relieved to know that I have this resource at my fingertips."  
- Lois Comstock, Operations Officer
 

First National Bank Texas - Members Since 1975

"ePayResources' Payments Answerline has been a lifesaver. We appreciate all of the help, support and training we have had the opportunity of receiving throughout the years."
- Jessica Lewis, Director of Deposit & Risk Operations, SVP
 

Bank of The James - Members Since 1976

"We greatly value our relationship with ePayResources. Their payments knowledge and expertise are exceptional, and I know when I call the Payments Answerline I’m going to get superior advice. Additionally, ePayResources' AAP preparation series is the reason I passed my exam. They provided everything I needed for success, and I will always be thankful for that!"
- Amanda Schmitt, Vice President & Operations Manager, AAP

First State Bank of Burnet - Members Since 1979

"We are very proud to be a member of ePayResources for over 40 years. Our partnership with ePayResources has been and continues to be a valuable resource for our bank."
- Mark Few, Senior Vice President

Copyright 2025 by ePayResources
Terms Of Use  |  Privacy Statement