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ODFI Oversight of Third Party Relationships focuses on how ODFIs fulfill their ongoing responsibility to monitor Third Party Senders and Third Party Service Providers after origination begins. Whether a third party builds the file, transmits entries, or supports downstream Originators, the ODFI retains responsibility for the risk introduced through that relationship.

This course explains what effective oversight looks like in practice, including return-rate monitoring, exposure limit review, authorization controls, business continuity expectations, and responsiveness to exceptions. Learners examine how oversight must adapt as third party activity, volumes, products, or business models change even when no formal request for expansion has been made.

Through applied scenarios and red-flag analysis, the course reinforces that oversight is proven under pressure, not during smooth operations. Learners explore common warning signs that warrant closer review and how multiple indicators, taken together, should prompt escalation, restriction, or reassessment of the relationship.

Estimated learner time: 15•20 minutes, depending on pace and interaction with the scenario. This course is designed for ACH operations staff, risk and compliance professionals, vendor management teams, and others responsible for monitoring third party relationships and ensuring that origination activity remains aligned with policy, contractual authority, and the ODFI’s risk appetite.

This course is available exclusively to members of ePayResources.

Item Number - LMSM2607

ODFI Onboarding and Know Your Customer focuses on how ODFIs onboard customers for ACH origination and apply KYC practices in a way that supports risk-based decision-making. Onboarding is a defined process, and the information gathered at that stage shapes underwriting, monitoring, and oversight decisions that follow. It establishes the foundation for underwriting, monitoring, and long-term oversight.

This course explains how customer onboarding intersects with ACH origination responsibilities, including understanding the origination partner’s business purpose, expected activity, authorization methods, and use of third parties. Learners examine how onboarding decisions affect exposure limits, monitoring expectations, and the ODFI’s ability to respond when activity changes or issues arise.

Through applied examples and decision points, the course reinforces that KYC for ACH origination extends beyond identity verification. Effective onboarding requires aligning customer information with intended ACH use, documenting expectations, and recognizing when gaps in understanding increase downstream risk.

Estimated learner time: 15•20 minutes, depending on pace and interaction with the knowledge checks. This course is designed for ACH operations staff, risk and compliance professionals, treasury management teams, and others responsible for onboarding customers and establishing ACH origination relationships at an ODFI.

This course is available exclusively to members of ePayResources.

Item Number - LMSM2617

ODFI File Creation & Transmission focuses on how ACH files are created, validated, and transmitted within an ODFI’s origination program. File handling decisions occur upstream of settlement and returns, but they directly influence exposure, error rates, and downstream exceptions.

This course explains the components of ACH files, the roles involved in file creation, and the transmission paths used to deliver entries to the ACH Operator. Learners examine how origination agreements, third-party arrangements, and direct access structures affect who builds the file, who transmits it, and what controls apply at each stage. The course reinforces that transmission mechanics do not determine responsibility. The ODFI remains accountable for the entries it originates.

Through applied examples and knowledge checks, the course highlights common points of failure, including incomplete validation, unclear handoffs, and assumptions about who is performing which function. Learners also explore how documentation, testing, and monitoring support consistent file creation and reduce avoidable risk.

Estimated learner time: 15•20 minutes, depending on pace and interaction with the knowledge checks. This course is designed for ACH operations staff, risk and compliance professionals, and others responsible for overseeing file creation processes, transmission methods, and control alignment within an ODFI’s origination program.

This course is available exclusively to members of ePayResources.

Item Number - LMSM2616

ODFI Direct Access Oversight & Approval focuses on how ODFIs evaluate, approve, and oversee Direct Access relationships, where an Originator, Third-Party Sender, or Third-Party Service Provider transmits entries directly to the ACH Operator using the ODFI’s routing number and settlement account.

This course explains what distinguishes Direct Access from traditional file transmission and why that distinction matters. Learners examine how Direct Access alters the ODFI’s operational visibility while leaving warranties, settlement responsibility, and liability unchanged. The course also addresses approval authority, including when senior management approval may be sufficient and when board-level or board-committee approval is required.

Through applied examples and sorting activities, the course reinforces how ODFIs identify Direct Access arrangements, assess associated risks, and build oversight expectations into their risk-management and vendor-management frameworks. Learners also explore reporting obligations, exposure considerations, and why oversight must remain active even when the ODFI does not touch the file.

Estimated learner time: 15•20 minutes, depending on pace and interaction with the activities and scenario. This course is designed for ACH operations staff, risk and compliance professionals, treasury management teams, and others responsible for approving Direct Access arrangements and ensuring ongoing oversight of origination activity conducted outside the ODFI’s transmission environment.

This course is available exclusively to members of ePayResources.

Item Number - LMSM2609

Minimum Underwriting Standards ACH Operations focuses on how ODFIs decide who is permitted to originate ACH entries and under what conditions. Underwriting is not a formality. It is the first operational control that shapes exposure, monitoring burden, and escalation risk throughout the life of an origination relationship.

This course explains how board-approved policy translates into minimum underwriting standards, including how ODFIs categorize origination partners as desirable, restricted, or prohibited based on business model, financial condition, authorization practices, and risk profile. Learners examine why “case-by-case” approvals create pressure points and how clear standards support consistent, defensible decisions.

Through applied scenarios, the unit walks learners through approval, conditional approval, and decline decisions, reinforcing how underwriting choices affect exposure limits, monitoring expectations, and long-term sustainability of the ACH program. The focus stays on practical judgment rather than checklists alone.

Estimated learner time: 15•20 minutes, depending on pace and interaction with the scenario and knowledge check.

This course is designed for ACH operations staff, risk and compliance professionals, treasury management teams, and others involved in evaluating, approving, or managing ACH origination relationships.

This course is available exclusively to members of ePayResources.

Item Number - LMSM2601