Your Debit Card Dispute Is Not Fraud: Now What?
Event date:
3/11/2026 10:00 AM - 11:30 AM Export event
Member Price: $95.00
Nonmember Price: $295.00
Fraud gets the spotlight, but many card disputes fall outside that category. With over 10 non-fraud chargeback reason codes and varying cardholder requirements, issuers must navigate complex rules and responsibilities. This session explores key differences in handling non-fraud disputes, how network rules apply, and why Regulation E might not.
Join card expert Diana Kern, AAP, Senior Financial Solutions Consultant with Shazam, for this dynamic session on handling non-fraud debit card disputes.