Fraud gets the spotlight, but many card disputes fall outside that category. With over 10 non-fraud chargeback reason codes and varying cardholder requirements, issuers must navigate complex rules and responsibilities. This session explores key differences in handling non-fraud disputes, how network rules apply, and why Regulation E might not.

Join card expert Diana Kern, AAP, Senior Financial Solutions Consultant with Shazam, for this dynamic session on handling non-fraud debit card disputes.

Item Number - LMSR2602