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It’s All You: Celebrating Our Members!

As ePay approaches its 50th anniversary in 2024, we want to focus on celebrating YOU, our members, without whom ePayResources would not exist!

Because of your commitment to a safe, secure, reliable, and fast payments network, and your willingness to engage in the education and compliance support necessary to achieve that goal, ePayResources has had the honor of serving as a financial industry trade association empowering its members to be informed, compliant, and competitive in payments since 1974.  The payments channels we support have evolved from ACH to include checks, wire, card, RTP, FedNow, and other emerging solutions. 

To celebrate and show our appreciation to you, our members who helped us reach this milestone anniversary, we will begin recognizing our longest-standing member institutions who have been part of the ePay family since the very beginning!  Every week we will highlight several members in our Connections newsletter and member community, as well as on social media.  We are excited to honor our members and hope you will join us in the celebration each week!

Bank of Tampa - Members Since 1976

"The Bank of Tampa has been a proud member of ePay Resources for many years. We value their partnership as a trusted resource for payments, as well as providing excellent services such as Risk Assessments and Audits. Congratulations on your 50th Anniversary!"
- Kristen Feazell, Marketing Manager

Crews Bank & Trust - Members Since 1975

"I can always count on the members at ePay to assist me when I run into a roadblock. Its comforting to know that I have somewhere to reach out to when I need to bounce a situation off of someone else."
- Krystle Bucci, Customer Support Operations Director

Citizens Bank, N.A. - Members Since 1978

"Having access to ePayResources, whether it is through the Member Community Digest or making a phone call to their support center, has been very beneficial to me and my job duties. Thank you, ePayResources, for all you do to support Financial Services!"
- Valarie Moon, VP Operations/IT

City Bank - Members Since 1977

"I have been with City Bank for 27 years and have never had a bad experience being an ePay member. I even received my ACH certification through them many years ago. The staff is very friendly and knowledgeable."
- Christina Rodriguez, SVP-Director of Deposit Operations

First National Bank of Ballinger - Members Since 1977

"ePayResources has been an invaluable resource for us over our 40 year membership and we especially enjoy the Connections Member Community forum where we can share common issues and exchange information. We find their associates to be very knowledgeable and extremely professional. We could all learn something from how they conduct their operations!"
- Cathy Elliott, Vice President

First Bank Southwest - Members Since 1976

"The benefits of being an ePay Resources member includes adequate ACH education and fraud mitigation tools. In today's digital banking world, we need a resource we can rely on for answers regarding ACH rules and compliance. ePay Resources communicates effectively to ensure we are up to date with market trends. Their commitment to their members provides a positive overall experience."
- Annette Asencio, SVP, Bank Operations Mgr, BSA Officer

United Southern Bank - Members Since 1975

"I have been in my current position for 2 years and just found out about ePay. I have called the ePay resource line almost everyday with questions and I have found that everyone is so helpful and very knowledgeable. I am so relieved to know that I have this resource at my fingertips."  
- Lois Comstock, Operations Officer

First National Bank Texas - Members Since 1975

"ePay's Payments Answerline has been a lifesaver. We appreciate all of the help, support and training we have had the opportunity of receiving throughout the years."
- Jessica Lewis, Director of Deposit & Risk Operations, SVP


Bank of The James - Members Since 1976

"We greatly value our relationship with ePay. Their payments knowledge and expertise are exceptional, and I know when I call the Payments Answer Line I’m going to get superior advice. Additionally, ePay’s AAP preparation series is the reason I passed my exam. They provided everything I needed for success, and I will always be thankful for that!"
- Amanda Schmitt, Vice President & Operations Manager, AAP