For more than 50 years, our members have been at the heart of everything we do. As part of our 50th anniversary celebration in July 2024, we invited some of our longest-standing members to reflect on their journey with us—sharing their experiences, partnerships, and the impact we’ve made together. Their words are a testament to the relationships we’ve built and the shared commitment that continues to drive our community forward.
Bank of Tampa - Members Since 1976
"The Bank of Tampa has been a proud member of ePayResources for many years. We value their partnership as a trusted resource for payments, as well as providing excellent services such as Risk Assessments and Audits. Congratulations on your 50th Anniversary!"
- Kristen Feazell, Marketing Manager
Crews Bank & Trust - Members Since 1975
"Having access to ePayResources, whether it is through the Member Community Digest or making a phone call to their support center, has been very beneficial to me and my job duties. Thank you, ePayResources, for all you do to support Financial Services!"
- Valarie Moon, VP Operations/IT
City Bank - Members Since 1977
"I have been with City Bank for 27 years and have never had a bad experience being an ePayResources member. I even received my ACH certification through them many years ago. The staff is very friendly and knowledgeable."
- Christina Rodriguez, SVP-Director of Deposit Operations
First National Bank of Ballinger - Members Since 1977
"ePayResources has been an invaluable resource for us over our 40 year membership and we especially enjoy the Connections Member Community forum where we can share common issues and exchange information. We find their associates to be very knowledgeable and extremely professional. We could all learn something from how they conduct their operations!"
- Cathy Elliott, Vice President
First Bank Southwest - Members Since 1976
"The benefits of being an ePayResources member includes adequate ACH education and fraud mitigation tools. In today's digital banking world, we need a resource we can rely on for answers regarding ACH rules and compliance. ePayResources communicates effectively to ensure we are up to date with market trends. Their commitment to their members provides a positive overall experience."
- Annette Asencio, SVP, Bank Operations Mgr, BSA Officer
United Southern Bank - Members Since 1975
"I have been in my current position for 2 years and just found out about ePayResources. I have called the Payments Answerline almost everyday with questions and I have found that everyone is so helpful and very knowledgeable. I am so relieved to know that I have this resource at my fingertips."
- Lois Comstock, Operations Officer
First National Bank Texas - Members Since 1975
"ePayResources' Payments Answerline has been a lifesaver. We appreciate all of the help, support and training we have had the opportunity of receiving throughout the years."
- Jessica Lewis, Director of Deposit & Risk Operations, SVP
Bank of The James - Members Since 1976
"We greatly value our relationship with ePayResources. Their payments knowledge and expertise are exceptional, and I know when I call the Payments Answerline I’m going to get superior advice. Additionally, ePayResources' AAP preparation series is the reason I passed my exam. They provided everything I needed for success, and I will always be thankful for that!"
- Amanda Schmitt, Vice President & Operations Manager, AAP
First State Bank of Burnet - Members Since 1979
"We are very proud to be a member of ePayResources for over 40 years. Our partnership with ePayResources has been and continues to be a valuable resource for our bank."
- Mark Few, Senior Vice President