We are very excited to launch ePayAssist™, our new chatbot powered by Identifee's Digital Assistant (IDA) AI tool! ePayAssist is designed to maximize your member experience by helping you find the information and resources you need quickly when you visit our website. Click on the chatbot icon in the lower right corner at epayresources.org to start a chat or send a message.
ePayAssist strives to provide the most accurate and up-to-date information, but as a bot, it is always learning and improving. If you still have questions, please contact the Payments Answerline at 800-475-0585, Option 1.
ePayAssist looks forward to interacting with you!